---
title: 'Encore Episode: Techniques for More Authentic Communication'
type: 'episode'
url: 'https://doc.social/episodes/encore-episode-techniques-for-more-authentic-communication'
show: 'Medical Sales Accelerator Podcast'
show_url: 'https://doc.social/podcasts/medical-sales-accelerator-podcast'
published: '2022-07-12'
audio: 'https://traffic.libsyn.com/secure/medicalsalesaccelerator/EP_90_Podcast_with_Shelly.mp3'
---

# Encore Episode: Techniques for More Authentic Communication

Why does talking with your hands put people at ease? What is a ‘blocking behavior,’ and why is it usually a signal that you should ask more questions? Last year, we interviewed communications expert and Authentic Influence Group CEO Shelly...

## Summary

Why does talking with your hands put people at ease? What is a ‘blocking behavior,’ and why is it usually a signal that you should ask more questions? Last year, we interviewed communications expert and Authentic Influence Group CEO Shelly O’Donovan about the power of body language, tone, and micro-expressions. That episode quickly rose to the top as one of the favorites among our listeners—and for good reason. Take a listen and learn how you can recognize dozens of subtle, largely subconscious human behaviors to secure buy-in, preserve trust, and ultimately drive business.

In this episode, you’ll learn:

- How to wean yourself off ‘blocking behaviors’ that can stunt dialogue

- What your suprasternal notch is, and how it releases hormones that help you calm down

- Why handshakes are worth at least 3 hours of quality facetime

- How your smart phone can inhibit an in-person conversation—even when you’re not using it

Plus, we talk about where (and when) you should be directing your eyes while speaking over Zoom calls.

Resources from this episode:

• [Download the Behavior Change Blueprint](https://www.medicalsalesaccelerator.com/resources) • [Check Out Authentic Influence Group ](https://authenticinfluencegroup.com/) • [Study Ekman’s ‘Micro Expressions’](https://www.paulekman.com/resources/micro-expressions/)

 Social Media:

• [Connect with Shelly on LinkedIn](https://www.linkedin.com/in/shellyodonovan/) • [Connect with Zed on LinkedIn](https://www.linkedin.com/in/zedwilliamson/) • [Connect with Clark on LinkedIn](https://www.linkedin.com/in/clark-wiederhold-2536299/)