---
title: 'F039 Patient behavior: what to consider when designing solutions? (Claire Kamoun)'
type: 'episode'
url: 'https://doc.social/episodes/f039-patient-behavior-what-to-consider-when-designing-solutions-claire-kamoun'
show: 'Faces of Digital Health'
show_url: 'https://doc.social/podcasts/faces-of-digital-health'
published: '2019-06-28'
audio: 'https://traffic.megaphone.fm/DHT1162895146.mp3'
---

# F039 Patient behavior: what to consider when designing solutions? (Claire Kamoun)

Patients are getting increasingly engaged in their treatments, becoming the decisionmakers not just recipients of care. But to design a successful solution for patient support with high user retention is, to put it mildly, an art. Every patient lives in ...

## Summary

Patients are getting increasingly engaged in their treatments, becoming the decisionmakers not just recipients of care. But to design a successful solution for patient support with high user retention is, to put it mildly, an art. Every patient lives in a different home environment, has different personal goal and challenges, therefore a good disease management solution for patients needs to be highly personalized. The discussion you will hear today is focused on exactly that: what aspects to take into account when we’re addressing patient behavior and patient empowerment, to which extent can technology decrease the need for real-life human coaches, since last years have shown that apps work best in combination with coaches. I spoke to Claire Kamoun - executive director of patient innovation at the French company MedClinik. Claire also shared her thoughts on technology adoption in France.