---
title: 'Rick Wells: Root Causes of Instrument Damage, Custom Trays and Justification, The Dangers of "Business as Usual"'
type: 'episode'
url: 'https://doc.social/episodes/rick-wells-root-causes-of-instrument-damage-custom-trays-and-justification-the-dangers-of-business-as-usual'
show: 'Beyond Clean'
show_url: 'https://doc.social/podcasts/beyond-clean'
published: '2017-10-30'
audio: 'https://traffic.libsyn.com/secure/beyondclean/Episode_13_-_Rick_Wells.mp3'
---

# Rick Wells: Root Causes of Instrument Damage, Custom Trays and Justification, The Dangers of "Business as Usual"

We speak with Rick Wells, President at SolutionWells, LLC, a consulting company that engages with hospitals to identify and reduce unnecessary costs.

## Summary

This week on Beyond Clean we speak with Rick Wells, President at SolutionWells, LLC, which is a consulting company that engages with hospitals and businesses to help identify and reduce unnecessary costs. Rick is an Experienced President with a demonstrated history of working in the medical device industry for 31 years.

Segment 1 - 03:00

- Rick's Career Background

- Reducing Human Error

- Transportation and "Non-critical touches"

Segment 2 - 19:55

- Altru Hospital Custom Tray Study

- Reduced Repair Spend 32% in the first 3 months

- Instrument Failure Rate - Reduced from 18% to 3%

Segment 3 - 37:05

- Root Cause Analysis

- Reducing Repair Occurrences

- Creating A Sustainable Environment

- Articles Referenced in this episode:

- [HPN Article - Altru Hospital Study](http://www.instrusafe.com/wp-content/uploads/1705-HMS-WELLS.pdf)

- [ Vendor Vantage Article: Why 'business as usual' is bad for business - and the bottom line](https://www.slideshare.net/slideshow/embed_code/key/nPyL0U5tzon8sP)

Join us next week when our guest will be Mary Ann Drosnock, Manager of Clinical Education for Endoscopy with Healthmark Industries.

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