In this epidode, Kevin and Adam speak to Marjorie Wall and Joseph Avila, both Directors at Memorial Hermann Health System in Texas. Don’t miss this essential talk on the importance of “psychological safety” in the sterile processing department, and how Marjorie and Joseph used it to create a multidisciplinary team that accomplished amazing things! Bonus, learn how partnering with a local school can give you a pipeline of educated sterile processing technicians. No more travelers needed!