“But the Rep Said…”: Who to Listen to and Why It Matters for Your Sterile Processing Team

In this CE-approved episode of Articles On-The-Go, Hank Balch discusses why IFUs, not sales reps, should be trusted when it comes to instrument reprocessing: — “…it is imperative that we build a culture and expectation among our team that we welcome rep-based education, but always take everything we hear with a big grain of salt. In other words, listen for insights, but verify everything with a more reliable external source (more on that in a moment).”

To listen to the full episode click here.

To read this article, take the CE quiz & download your certificate, click here.

Stay tuned for new CE-approved Articles On-the-Go releasing each week! Bookmark our new AOTG CE page here: https://www.beyondcleanmedia.com/articles-on-the-go

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