Welcome to episode 10 of our podcast, “Fixing Healthcare… From The Trenches”. This weeks guest is Tina Rodriguez , our very own billing and collections manager at Badia Hand To Shoulder Center. As a billing and collections manager, Tina plays a critical role in the healthcare world. She is responsible. We are really taking you to the trenches this time! Tina’s job is to understand the language of insurance companies and make sure we get paid for our services. This is no easy task, as the healthcare billing system can be complex and confusing. Tina has a deep understanding of the process and will be sharing information that patients/ the layperson has never really heard before! We invite you to be part of this conversation and have a seat at our table as we dive deep into healthcare for 15 minutes!