TPTC Podcast Ep24 – Chuck Thigpen: Integrated Musculoskeletal Care Delivery Models

The TelePT Connections Podcast

Information, Innovation, Insight on Physical Therapy, Telehealth, and the future of healthcare. We meet at the crossroads of healthcare and technology to discuss the future of human health and wellness.

Welcome to this episode of the TelePT Connections Podcast. Thank you for all your comments on LinkedIn, Twitter and your podcast apps. They mean so much to us. Please continue to comment and be sure to subscribe to the podcast.

Our guest this week is Dr. Chuck Thigpen. Chuck is the Senior Director for Practice Innovation and Analytics at ATI, leading the clinical care delivery and analysis from ATI’s Patient Outcomes Registry, with over 2.5 million patients’ outcome measures. He holds adjunct appointments with Duke University Department of Orthopaedics, Division of Physical Therapy, University of South Carolina Department of Physical Therapy, and Clemson University Bioengineering. Chuck completed his PhD in Human Movement Science at the University of North Carolina-Chapel Hill in 2006. He completed a M.S. in Human Movement Science with a concentration in Orthopedic and Sports Physical Therapy from UNC in May of 2003. He earned his B.S. in Physical Therapy from East Tennessee State University in 1997 where he also played football at the University of Tennessee-Chattanooga in 1991-92 before becoming a student athletic trainer through 1995.

In 2020, Chuck led the development and implementation of ATI’s telehealth solution, ATI Connect. They have seen more than 50k telehealth visits over the last year. Quite an accomplishment.

In this episode we talk about: – The process of developing, launching and refining a telehealth program at an organization that does 25k visits per day – Innovative treatment models – what’s working and what isn’t – The future of payment for PT and telehealth services – Emerging technologies and competition in the market for musculoskeletal care

This was one of our favorite interviews so far. At ATI, Chuck is at the heart of a true bellwether of the PT industry. He’s extremely informed and he was very candid with us – always a good combo for our podcast.

As always, please leave your comments on LinkedIn, subscribe to the podcast and share it with friends and colleagues.

We had a great conversation with Chuck. I hope you learn a lot from this episode and enjoy this one as much as we did.

You can find Dr. Chuck Thigpen here:


LinkedIn: Chuck Thigpen

Twitter: @chuckthigpen

Find Daniel Seidler here:

Twitter: @dseidler

LinkedIn: Daniel Seidler


Please subscribe to the podcast.

We hope you enjoy this episode.



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