In this episode of Articles On-The-Go, Hank Balch invites us to pause and consider the impact of technology on the value of Sterile Processing Technicians: “Department leaders cannot afford to simply open the floodgates of technology into their departments without judicious consideration of the men and women behind the machines. We owe it to our people to tap the technological brakes every now and then to consider how to best improve our industry while not losing our humanity at the same time…”

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